Frequently Asked Questions
Getting used to new products can be confusing and tiresome. So we have answered a few frequently asked questions about our product. Just to make it a tad bit easier for you.
What is a digital business card?
A digital business card is an eco-friendly alternative to paper business cards with double the benefits. It saves you a tremendous amount of time and money spent to print high-quality paper business cards. It also saves the environment.
A digital business card is your ONE-STOP SOLUTION. You can store a lot of data in one place, share the same with anyone and connect twice better than before.
Who is it for?
A digital business card can be used by anyone from a student to a business professional. This very platform can be used as a space to store your professional data that can be dynamically updated and shared with anyone.
Can I create multiple digital cards?
Yes, you can create and share multiple business cards with the Sailax DBC app. But there is a limitation for free accounts. Individuals with free accounts can only create up to 3 cards, unlike the paid account.
How do I get started?
Just download our app from the app store if you are an ios user or playstore if an android user and follow the directions.
Can I share my card with anyone?
Yes, you can share your card with anyone with or without the app.
You can share your digital business card via emails, text messages, NFC, vCard, VCF and social media apps
How does it work as a marketing tool?
As you add your social media and website links to your DBC, you direct traffic to the same when you share your cards with your potential clients.
If I update my card now, what will happen to the cards that I sent out before?
The changes that you make to your digital business card will be automatically reflected to everyone who has received and will receive your business card.
Is it safe to share my data with the app?
Rest assured we will not use or sell your data. Security is of top priority to us and we follow strict confidentiality protocols for the same.
Can I cancel my subscription in between?
The premium plan is valid for a year and you can cancel it before the renewal date. But we promise you a return greater than your investment. At any point, if you feel the DBC app is not worth it, we would be happy to listen to your thoughts and offer you the best possible service. Please write to us at [email protected]
Are there any hidden fees?
No. If you’ve opted for the free plan it remains free forever. Our premium plan comes with a one-time payment of 14.99 USD which is subject to renewal at the end of the subscription term. Sailax DBC will not charge you for any other additional services.
What payment methods do you accept?
You can either purchase it from within the app or buy the cards either from the website with either your debit card / credit card/ PayPal or bank transfer.
I'd like to remove ALL of my data. How do I do that?
Please visit the Setting page in mobile app and Select “Delete my account”. Make sure to cancel your subscription prior to deleting your account.